Several vulnerabilities have been discovered in otrs, the Open Ticket Request System, that can be exploited remotely. The Common Vulnerabilities and Exposures Project identifies the following problems:
Multiple SQL injection vulnerabilities allow remote attackers to execute arbitrary SQL commands and bypass authentication.
Multiple cross-site scripting vulnerabilities allow remote authenticated users to inject arbitrary web script or HTML.
Internally attached text/html mails are rendered as HTML when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML.
The old stable distribution (woody) does not contain OTRS packages.
For the stable distribution (sarge) these problems have been fixed in version 1.3.2p01-6.
For the unstable distribution (sid) these problems have been fixed in version 2.0.4p01-1.
We recommend that you upgrade your otrs package.
MD5 checksums of the listed files are available in the original advisory.